PRODUCT

How long will my meals last?
The average shelf life is 6 days refrigerated to the correct temperature. Always check the Use By date before consumption.

What if I have food allergies?
We suggest checking each meal’s ingredient list thoroughly before ordering. Our chefs take the highest care possible, however traces of allergy prone ingredients may still be present as all our meals are produced in the same kitchen.

Does MyBodyFuel cater to vegetarians?
Yes! Please contact us to discuss vegetarian options.

Does MyBodyFuel offer cater to vegans?
Yes. Please contact us to discuss vegan options.

Will I receive exactly what is shown in the image?
All components in our meals are individually weighed to your macro requirements, which means the quantity may vary from the images.

I didn’t receive exactly what I ordered?
The My Body Fuel team is committed to packing your meals each week. Please email or call us if there are any issues with the meals you’ve received.

ORDERING

How do I order?
You can choose to select individual meals or follow the steps to create your custom meal plan.

Do I need to sign a contract?
There are NO lock-in contracts. That means you can order weekly or whenever suits your needs.

Is there a minimum order?
There is a minimum order of 4 meals per delivery.

When do I have to order and pay by?
Orders close on Wednesday at Midnight for the following weeks deliveries. Payments are made at the time of ordering.

Can I automate my meal plan?
Please contact us via email to set up an automated re-occurring weekly order.

PAYMENTS

How do I pay?
Payments can be made by PayPal or Credit Card.

What happens if my payment is declined?
We are unable to process your order if your account has insufficient funds. We will contact you if your payment has been declined. We accept no responsibility for fees or charges for overdrawn accounts, so please check with your financial institution.

DELIVERY

Do you offer home delivery?
Yes. We deliver to over 100 Sydney postcodes.

How much is delivery?
Delivery if free of charge to stockist and $10 for each home delivery.

When is delivery?
Delivery days differ depending on your pick-up location. Please contact us for more information.

What time will my order be delivered?
Delivery times differ depending on your pick-up location. Please contact us for more information.

What happens if I can’t pick up my meals from my pick up location?
My Body Fuel cannot take responsibility for meals that have not been picked up.

Can I pick up my order directly from My Body Fuel?
Sorry we do not offer pick up directly from the My Body Fuel kitchen.

How do I recycle my delivery box and icepack?
Our wonderful delivery crew can pick up your empty box and ice packs if you leave them in the fridge at your pick-up location or leave them out on your next delivery day.

What if you don’t deliver to my suburb?
Sorry that we are not currently delivering to your area. If you think we should be, please contact us to see what we can work out for you!